These terms describe how Brio Cleaning provides residential cleaning services in the
Richmond, Virginia area. By booking a cleaning, you agree to the points below.
Bookings & Pricing
- Standard cleans are quoted at a flat rate based on home size and condition.
- Deep and move-in/move-out cleans are estimated in advance. Time beyond the estimate
is billed at $125 per hour, prorated.
- There are no contracts and no deposits.
Rescheduling & Cancellation
- Recurring plans can be paused, rescheduled, or cancelled with at least 36 hours' notice.
- Cancellations with less than 36 hours' notice may be subject to a fee.
Access & Home Condition
- You do not need to be home. Please provide a door code, lockbox, or key at booking.
- We bring all supplies and equipment. Let us know if you would prefer specific products.
- Please secure valuables and fragile items before the visit.
Satisfaction Guarantee
Every visit is backed by our 100% satisfaction guarantee. If something isn't right, contact
us within 24 hours and we will return to correct it at no charge.
This page is a plain-language summary for this
Neocities site. For the full, current terms please contact us at
hello@briocleaning.net.